Right-click on the "Apple Application Support" folder (if it still exists) and select "Delete". *Staying in the "Program Files (x86)" folder,* open the "Common Files" folder. Go back into "Local Disk C:" (or whichever drive you have your program files installed on). Right-click on the "iTunes" folder (if it still exists) and select "Delete". In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on). Next we'll remove any left-over program files and folders. (From this point onwards, recent versions of QuickTime, Safari and the MobileMe Control panel will not launch, until we get AAS reinstalled by reinstalling iTunes.) Head into your "Uninstall a program" control panel.
(They all use Apple Application Support, and may interfere with the AAS uninstall if they are open.) Quit any recent version of the QuickTime Player, Safari for Windows and/or the MobileMe Control Panel for Windows if you have them installed and open.
(Don't run the install on line, and don't start the uninstall just yet.) Best to print off a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.ĭownload and save a fresh copy of the iTunes64Setup.exe (64-bit installer file) to your Hard drive. We'll try uninstalling/reinstalling both Apple Application Support and iTunes this time around, taking a few other explicit precautions just in case. (Some program file locations and the names of the installers are different than on 32-bit systems.) I've tweaked the following set of instructions for your 64-bit system. I suspect a broken Apple Application Support when I see that one, bo. "The iTunes application could not be opened.
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